Effective Date: 17-01-2025
Mazri Grant Resort (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us — online or offline.
📋 1. Information We Collect
We may collect the following information:
- Personal Details: Name, contact number, email address, city, etc.
- Booking Information: Event date, type of function, guest count, requirements.
- Payment Details: Transaction IDs, UPI numbers, bank details (only if required and provided voluntarily).
- Communication History: WhatsApp/chat records, calls, or emails exchanged during the planning process.
- Website Data: IP address, browser type, location, device info, and cookies (for improving site experience).
🎯 2. How We Use Your Information
We use your data to:
- Process and confirm event bookings
- Communicate regarding your enquiry or reservation
- Send service updates, confirmations, or promotional offers (only with consent)
- Improve our website and customer experience
- Maintain records for internal legal or financial purposes
🔐 3. How We Protect Your Data
- Your data is stored securely on protected systems.
- We do not sell, rent, or trade your personal information to any third party.
- Sensitive data is only accessible to authorized personnel and protected by passwords/firewalls.
📤 4. Sharing Information
We may share your information only with:
- Trusted service providers involved in your event (e.g., caterers, decorators)
- Payment gateways for processing secure transactions
- Legal authorities, if required by law or for fraud prevention
We never share your information for marketing or unrelated purposes without your permission.
🍪 5. Cookies & Website Usage
Our website may use cookies to track visitor behavior and improve site experience. You can turn off cookies anytime via your browser settings.
📧 6. Your Rights
- You can request access to the data we hold about you.
- You may ask for corrections or deletion of your data unless required for legal or operational reasons.
- You can opt out of marketing communications at any time.
🚫 7. Third-Party Links
Our website may include links to third-party platforms (e.g., Google Maps, social media). We are not responsible for the privacy practices of those websites.
🔄 8. Updates to This Policy
This Privacy Policy may be updated occasionally. The most recent version will always be available on our website with the “Effective Date” mentioned at the top.
📞 9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, reach out to us:
📍 Mazri Grant Resort
📧 Email: majrigrantresort@gmail.com
📱 Phone: +91-7454077911